SnapMop™ collects personal information about you to provide our products and services. By sharing your personal information, you agree to its use and disclosure in accordance with this statement and our Privacy Policy.

If you do not provide the information we request, we may be unable to fulfill your order or provide certain services.

We may disclose your information to trusted third-party service providers (such as website hosting, shipping, and payment processors) as outlined in our Privacy Policy. We may also use your information for direct marketing unless you opt out.

Our Privacy Policy explains how you can access or correct your personal information, how to lodge a complaint, and how we handle those complaints.

Our Privacy Obligations

This Privacy Policy explains how SnapMop™ collects, uses, and protects your personal information. Personal information means any information that identifies you or could reasonably identify you.

We comply with applicable privacy laws and take steps to ensure your information is collected and managed responsibly.

Being Anonymous or Using a Pseudonym

You may interact with SnapMop™ without identifying yourself (for example, browsing our site). However, certain services such as order processing and shipping require accurate details.

Collection of Personal Information

We collect personal information directly when:

• You make a purchase (name, email, billing/shipping address, payment details)
• You contact us via email, forms, or social media
• You browse our store (IP address, device/browser type, location data)

We do not collect sensitive information (such as health or ethnicity data) unless legally required.

Cookies & Tracking

We use cookies and tracking tools to improve your shopping experience, analyze site traffic, and optimize marketing. You may disable cookies in your browser, but some features may not work as intended.

Use & Disclosure

We use your information for:

• Fulfilling and delivering your order
• Providing customer support
• Improving our services and website
• Marketing and promotions (unless you opt out)

We may share your data with trusted third parties such as Shopify, shipping carriers, and payment processors. Some of these providers may be located overseas.

Direct Marketing

We may send promotional emails or SMS offers. You can unsubscribe anytime via the links provided or by contacting us at hello@snapmop.shop

Security of Personal Information

We use industry-standard safeguards to protect your information from unauthorized access, misuse, or loss. Payment details are encrypted and processed securely via Shopify or PCI-DSS compliant gateways.

Access & Corrections

You may request access to or correction of your personal information. If we cannot fulfill your request, we will explain why and outline your options.

Complaints

If you believe your privacy has been breached, contact us at alexlvbusinessemail@gmail.com We aim to resolve complaints within 30 days. If unresolved, you may escalate the matter to a regulatory authority.

Policy Updates

We may update this Privacy Policy from time to time. Any updates will be posted on this page with the revision date clearly shown.